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Asia-PacificSeptember 2 2019

National Bank of Pakistan's triple challenge

National Bank of Pakistan is committed upgrading its technology platform, improving its human resources function and boosting its international franchise. Jules Stewart reports.
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National Bank of Pakistan (NBP) is refocusing its business strategy to set “a clear road map” to address what chief executive officer Arif Usmani has defined as the bank’s three biggest challenges. “The first is to put in place a robust and world-class technology platform to be able to serve our core business customers,” says Mr Usmani. “We also need to upgrade the bank’s human resources function and the third priority is to work on our international franchise.” 

NBP currently has a presence in 19 countries. Mr Usmani says the bank has identified major opportunities in its domestic business via a new initiative focused on underserved segments such as agriculture, where with its wide rural network it already has the largest presence in Pakistan, plus small and medium-sized enterprises, microfinance and micro-housing.

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