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FintechMarch 30 2021

Russia's Tinkoff builds out its AI strategy

A new breed of bank identifies as a tech firm with a banking licence, explains director of strategy Neri Tollardo.
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Russia's Tinkoff builds out its AI strategy

Tinkoff Bank positions itself as an online financial ecosystem, providing a single platform for customers to access a comprehensive set of financial and lifestyle products and services that bring more value together than if used separately.

“A customer can enter the ecosystem through any product and easily find the next product they may need, or we can put the right product in front of the right person at the right time,” says Neri Tollardo, director of strategy at Russia’s Tinkoff Group.

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Joy Macknight is the editor of The Banker. She joined the publication in 2015 as transaction banking and technology editor. Previously, she was features editor at Profit & Loss, editorial director at Treasury Today and editor at gtnews. She also worked as a staff writer on Banking Technology and IBM Computer Today, as well as a freelancer on Computer Weekly. She has a BSc from the University of Victoria, Canada.
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