Latest articles from Chris Skinner

A single view misses the bigger picture

March 3, 2010

Implementing a single customer view will cost millions, requires major system shake-ups and will take different forms across different countries. Is it worth the upheaval? By Chris Skinner

ID please

February 1, 2010

In the drive to improve customer service in banking, the need for better identity tracking is growing. By Chris Skinner

Taking the PSD

October 28, 2009

Inconsistency in interpretation and implementation of the Payments Services Directive mean that a rewrite is imminent. By Chris Skinner

Testing times for equity exchanges

September 2, 2009

On the surface, it may seem that the EU's 2007 MiFID legislation, which aimed to create a pan-European investment market on a level playing field, has changed little. However, a closer analysis reveals an industry in the process of change, as new upstarts make inroads and traditional exchanges respond with new technology. Writer Chris Skinner

Why is clearing so unduly complex?

August 4, 2009

The inadequacies of the clearing system were exposed by the credit crisis - it may be time for an overhaul. By Chris Skinner

Paying it safe in real-time

July 7, 2009

If news can be tracked online as it happens, then real-time buying and selling must be achieveable. By Chris Skinner

Why bankers must 'tweet'

May 5, 2009

Love it or hate it, the banking world can no longer afford to ignore or resist the latest social networking phenomenon that is sweeping the world.

You don't own the customer

April 7, 2009

In fact, the customer owns you – if they want to – while others think that banks are all the same

PayPal reigns supreme

February 2, 2009

Established 10 years ago to facilitate eBay transactions, PayPal has taken hold of the online payment market.

Roots of a global currency?

September 1, 2008

When Barclays Bank takes part in a local currency scheme, others should pay attention. Writer Chris Skinner.

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