Of the BRIC countries, India and China have been the driving forces on the outsourcing front. Now Russia – with its smaller, highly qualified team model – is stepping into the fray. Dan Barnes reports.
Latest articles from Dan Barnes
Eyes on the retail prize
April 2, 2007With the retail market key, Malaysian banks are placing great emphasis on cross-selling while rolling out simple technologies that improve service. Dan Barnes reports.
Can New York break free?
April 2, 2007As the global financial services pie expands, New York City’s business is contracting and many blame this on unfavourable regulation. Dan Barnes reports on the prospects for regulatory reform.
Supply chain gains
March 5, 2007
Corporates that create supply chains with highly flexible supply routes will find they are part of larger global chains and reap
the economic advantages, says Dan Barnes.
Hishem Laroussi
March 5, 2007The CIO and executive vice-president of newly formed Yapi Kredi tells Dan Barnes of the challenges involved in successfully merging the IT systems of two banks with divergent platforms and cultures.
The hi-tech lowdown for 2007
February 5, 2007Dan Barnes canvasses the views of senior technologists within the banking industry on the innovation challenges they are preparing for during the remainder of this year.
Traders build their own boats as exchange benefits run dry
February 5, 2007Given that Europe’s exchanges are now run for profit – an ethos that may be compounded by prospective mergers with expansionist US exchanges – users complain that their needs have become secondary and are threatening to set up their own pan-continental multilateral trading facilities. Dan Barnes explains.
A new vision for work space
January 8, 2007Office space design has changed little in the past 100 years, despite the invention of the internet and radical changes in communications. But now virtual reality is offering an alternative to the physical work environment, writes >Dan Barnes.
Continuous reinvention
December 4, 2006Uneven levels of innovation across channels are putting banks out of touch with their customers, warns Dan Barnes.
Jacqueline Guichelaar
December 4, 2006Jacqueline Guichelaar, general manager, technology operations, National Australia Group, tells Dan Barnes of the importance of marrying technology and business decision making.