Latest articles from Heather McKenzie

hands

How to build relationships in a digital world

April 1, 2021

Transaction banking is known for deep and long-lasting relationships. How has an industry based on in-person meetings adapted to a virtual environment?

free
to read
binary2T

European banks grapple with digital transformation

September 15, 2020

Covid-19 has accelerated retail and business banking customers’ adoption of digital financial services, driving banks to speed up their European transformation programmes. 

AI brain teaser

Accelerating the automation trend in a post-Covid world

July 2, 2020

Digitisation has accelerated during the pandemic lockdown, with the capabilities of artificial intelligence and machine learning coming to the fore. Heather McKenzie reports.

puzzle teaser

Addressing the challenges in cross-border payments

July 2, 2020

Heather McKenzie reports on the progress being made in finding cheaper, faster solutions for cross-border payments.

Richard Lush teaser

Why banks are engaging 'white hat' hackers

September 2, 2019

The Banker investigates how ethical 'white hat' hackers are being used inside institutions to test their cyber defences. 

Enabling real-time liquidity management

July 2, 2019

Active, real-time liquidity management is the way of the future. What still needs to be done to make it a reality? Heather McKenzie reports.

David Bannister teaser

Opening up banking through APIs

July 2, 2019

APIs provide an efficient way to enable third-party developers to build applications and services. Heather McKenzie reports.

Tinkoff teaser

Russia flies its fintech colours

January 2, 2017

The Russian government is committed to creating a strong fintech community to rival other global innovation hubs, and domestic banks are playing their role in providing start-ups with know-how and backing, writes Heather McKenzie. 

Joined-up thinking

February 4, 2008

Technology is increasingly becoming a big part of mergers and acquisitions, and having a clear view of the target operations model is paramount, says Heather McKenzie.

Lessons to learn in managing risk

December 1, 2007

As commercial banks begin to suffer the same risk problems as investment banks, risk management is becoming more important in the sector. Heather McKenzie reports on the biggest issues and the tools that can be used to manage them.

Top 1000 World Banks Regional Commentary & Analysis

Top 1000 World Banks 2020: the biggest and the best

Top 1000 World Banks ranking

Request a demonstration to The Banker Database

Join our community

Global Risk Regulator

The Banker on Twitter