Forrester’s recent report assesses levels of adoption of emerging technologies in banks, including AI, 5G and quantum computing.
Latest articles from Joy Macknight

MAS builds up its crypto capabilities
May 23, 2022Singapore’s central bank governor provides insight into its regulatory approach to the crypto sector, which aims to mitigate risks while leaving the door open for opportunities to co-create solutions with the industry.
to read

A two-pronged approach to frictionless international payments
May 17, 2022Taking the pain and cost out of cross-border payments could be as easy as extending RTGS operating hours and opening up access to a wider variety of players. However, nothing is ever simple in payments.
to read

Expanding the dialogue between generations
May 10, 2022The 51st St Gallen Symposium brought together more than 900 participants to debate how to address the planetary emergencies the world faces today, as well as launch a New Generational Contract together with the Club of Rome.
to read

Gender balance: more effort needed
May 3, 2022The OMFIF’s Gender Balance Index 2022 shows that the financial services industry still has a long way to go to reach parity.
to read

FCA fires warning shot across neobanks’ bows
April 26, 2022The UK watchdog has called on challengers to beef up their financial crime systems in light of changing business models and rising customer numbers.
to read

Wholesale banking’s bright future
April 19, 2022According to a new report, the wholesale banking industry is in a good position to grow revenues in the next five years, as well as benefit from disruptive forces such as climate transition and digital assets.
to read

Is this the beginning of a deglobalisation trend?
April 11, 2022Megatrends, including geopolitical tensions and supply chain disruption, are shaping the future of global trade as multilateral efforts wane.
to read

Filling in the skills gaps in financial services
April 5, 2022By forecasting their future skills needs, banks can reskill their workforce instead of relying on recruitment to solve the skills shortage.
to read

Five actions for central banks to address biodiversity risks
March 29, 2022Nature and biodiversity risks have the potential to threaten financial stability and should be seen as part of central banks and banking supervisors’ mandate.