Latest articles from Joy Macknight

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Will going back to the office stimulate productivity?

May 11, 2021

As pandemic restrictions begin to lift, there is discussion as to whether it presents an opportunity for banks to improve workforce productivity.

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The four pillars supporting a digital economy

May 4, 2021

The rapid adoption of digital solutions during Covid-19 has illustrated the economic and social wellbeing gains that could be realised.

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Jouk Pleiter

Backbase CEO urges banks to embrace digital shift

May 4, 2021

The CEO of Backbase, an engagement banking platform provider, on removing friction from the customer journey and surfacing the right customer data to empower staff in the digital sales cycle. 

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GLML: a new standard for digitising primary markets

April 27, 2021

Momentum is building behind a new taxonomy standard to automate data flow in debt capital markets.

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Earth Day spurs banks to action on carbon targets

April 27, 2021

A group of banks have joined a new alliance to accelerate the shift to a low-carbon global economy.

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London’s post-Brexit losses exceed previous estimates

April 20, 2021

The tussle between Europe's financial centres rages on, with a new report claiming London’s outflows are steeper than first thought.

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Adding modern ‘tech’ to the ‘fin’

April 15, 2021

A true polymath, Ruth Wandhöfer applies her vast knowledge of payments and regulation in many arenas. 

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What should a board consider when shopping for a new leader?

April 13, 2021

Getting the right CEO to lead a bank through the next era of digital transformation is a daunting task for any board.

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Turbocharging digital transformation in retail banking

April 6, 2021

The latest World Retail Banking Report reveals a disconnect between short-term cost-cutting and longer-term digital investment.

What impact did the global pandemic have on banks?

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