Many banks are still sitting on the sidelines when it comes to social media engagement, while others are exploring innovative ways to tap the network effect. Joy Macknight reports.    

Lloyds Banking Group director of innovation Claire Calmejane understands only too well how hard it is to attract talent in the digital space. She outlines to Joy Macknight how the group is bringing in, upskilling and retaining the right staff.

The way goods and services are traded internationally is changing, fuelled by the globalisation and digitalisation of supply and distribution chains. Are free-trade deals still fit for purpose in a hyperconnected world? Joy Macknight investigates. 

Marco Abele, a digital transformation expert at Credit Suisse, argues that culture – not technology – is the main success factor when re-engineering a bank for the future. He describes to Joy Macknight how the bank architected a culture shift in its private banking business.

China’s aggregate banking brand power has continued to surge, overtaking the US for the first time and giving further credence to the belief that this will be 'China's century'. Joy Macknight reports. 

Cloud computing and the explosion of mobile devices is leading to a democratisation in the way people work. Aaron Levie, Box’s founder and CEO, talks to Joy Macknight about what employment will look like in the future.

After a tsunami of scandals comes the reckoning. But are financial institutions ready to do some soul-searching and rethink how they add value to society? Joy Macknight investigates.

Banks are investing vast sums into digital programmes but are not yet reaping the benefits. Joy Macknight examines where banks are focusing on in order to create – and capture – value in digital.

The auditing of financial institutions has changed little over many decades, but the combined forces of post-financial crisis regulatory reform and digitisation are transforming the audit world, writes Heather McKenzie.

Barclays Africa is on a transformation track, focused on making data analytics available to the whole organisation, as Yasaman Hadjibashi, its chief data officer, explains to Joy Macknight.