Latest articles from Liz Lumley


NatWest launches new digital customer platform; fully integrates Rooster Money

May 25, 2022

NatWest is developing a new customer engagement platform to support ‘human touch’ banking; meanwhile pocket money app Rooster Money becomes fully integrated with the bank. 


A custodian of transformation and innovation

May 20, 2022

Joanne Hannaford, chief technology and operations officer and member of the executive board at Credit Suisse, is taking on ‘the largest transformation project in Europe’.

OTP Bank

IT risk in the wake of geopolitical conflict

May 3, 2022

The ongoing war in Ukraine is causing significant disruption to the political framework of Europe and the financial markets. However, the technology and business operations are holding up. 


Painting a better customer journey for SMEs

April 26, 2022

Ravneet Shah, CTO at Allica Bank, is on a mission to build a better bank for SMEs.

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coin toss

HSBC starts three-year quantum experiment journey

March 29, 2022

The UK bank has teamed up with IBM on quantum computing use case experiments in financial services.

fintech roundtable

Fintech investment in the pandemic era

March 28, 2022

The Banker brings together fintech investors and start-up hub facilitators to comment on record levels of investment, scale-up strategies, the desire for unicorns and the need for diversity in the sector. 

Woman using a debit card

Do banks understand their place in the embedded finance ecosystem?

March 22, 2022

Today’s world of smartphones, e-commerce and open-banking initiatives have drastically changed access to financial services via banking-as-a-service and embedded finance. 

Aman Narain

HSBC's mission-based banking

March 18, 2022

Aman Narain, global head of platforms at HSBC Commercial Banking, is bringing the Silicon Valley mindset to a 156-year-old bank. 

Péter Csányi

AI on the Danube

February 24, 2022

Péter Csányi, deputy CEO, head of the digital division at OTP Group, is making sure the bank's new supercomputer speaks Hungarian. 

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