Understanding the efficiency-draining barriers between banks’ departments, let alone breaking them down, requires a personal approach.
Latest articles from Martin Lindstrom


The human truths jeopardising democratised finance
November 17, 2022Placing finance in the hands of the people is a noble cause, but there are three inherent human truths that must first be addressed to enable its success.

What Generation Zs think of banks
February 7, 2022A new age of banking is upon us, but are banks still caught in an old mindset of what the customer wants?

The dividend from building trust will be huge
October 20, 2021Public trust in key institutions has nosedived; the future will belong to whoever is able to rebuild it.

What would an Amazon bank look like?
June 23, 2021The US tech giant has integrated accessibility and convenience into every aspect of its business.

It is time to rebrand compliance
May 20, 2021Compliance is a cornerstone of the banking industry, but it has also become an excuse preventing the industry from evolving.

The future of banks will be more about trust than finance
May 6, 2021It’s obvious that banks are the natural home of billions of data points we aggregate throughout our lives.