How can banks better serve their customers? Go ‘hyper-local’ and deliver actionable information at a community level, US Bank chief innovation officer Dominic Venturo tells Joy Macknight.

Anju Patwardhan took up her role as the first chief innovation officer at Standard Chartered in July. And the move from risk to innovation was just a short hop, she tells Joy Macknight.

In advance of Sibos 2015 in Singapore, Swift chief executive Gottfried Leibbrandt talks to Brian Caplen about progress in payments and the society's developments in Asian and African markets.

The drop in oil prices has not hit Qatar's economy particularly hard, and its central bank governor, Abdulla Bin Saoud Al-Thani, is looking to further diversification, a strong banking sector, infrastructure investment and closer ties with China to keep the country in the fast lane when it comes to economic growth.

The finance minister of Mauritius' belief that the country is at a crossroads is driving his efforts to revive its economy by recreating it with an emphasis on the services sector and the 'ocean economy'. He updates James King on the progress of these plans.

The IMF's quota system, the rise of other development banks, sluggish global growth, climate change, gender inequality, financial inclusion, Greece... The 'hot topics' that Christine Lagarde has had to contend with in her four years at the helm of the IMF are many. She tells Brian Caplen how the institution is tackling these issues.

Brunon Bartkiewicz, the chief innovation officer at ING Bank, tells Joy Macknight about the spirit of innovation within the Dutch institution that reaches beyond the edges of its business.

Tseng Ming-chung, chairman of Taiwan’s Financial Supervisory Commission, is seen by many as the bringer of long-awaited deregulation and reform. Two years into his mandate, Mr Tseng gives The Banker an update on his strategy, which is already bearing fruit.

Reform-minded Natalie Jaresko has had a tough baptism in her role as Ukraine's finance minister. However, she is determined to demonstrate the safety of the country's banking sector and show that Ukraine is still an attractive investment destination, as she tells Stefanie Linhardt.