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Editor’s blogMarch 28 2014

Banks must reconnect with female clients

As women's economic empowerment continues to rise, while overall countrywide growth slows, banks must do more to meet the expectations of their female clients and tap into this often neglected and under-served market. 
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Designing banking products for women is a tricky business. Adopting the so-called 'pink strategy' – tweaking standard products with a female branding veneer – is likely to alienate the target market. But, failure to move at all could be costly, as women's incomes are growing faster than men's and they make a majority of financial decisions. These were the issues discussed at a panel on 'women and the future of banking' during the opening day of the Inter-American Development Bank's (IADB's) annual meeting in Bahia, Brazil.

In years past, a topic such as this would have been dealt with as one of gender inequality and the need to empower women in poor rural areas. It is a sign of how far much of Latin America has developed when the treatment is about women as entrepreneurs, as the owners of small and medium-sized enterprises and as buyers of mortgages.

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