The founder of Egg and First Direct has built two businesses around the philosophy of improving the retail banking customer experience. He tells Michelle Price how he intends to continue to change the face of the web.

Peter Josse, global head of IT service delivery and infrastructure at ABN AMRO, talks exclusively to Michelle Price regarding the process of dismantling ABN AMRO and its many challenges.

The head of MasterCard Worldwide’s chip centre of excellence talks to Michelle Price about how the company is attempting to combat global online card fraud through its two-factor authentication model.

The rapid growth of Pakistan’s United Bank Limited has created a complex IT infrastructure. Michelle Price talks to head of core banking Adnan Masood about UBL’s innovative refit of its technology systems.

India’s i-flex Solutions has grown into a market leader in the financial services industry since its launch in 1992. Founder R Shanx Ravisankar tells Stephen Timewell of the challenges that lie ahead for the software provider acquired by Oracle in 2005.

Analysts believe that Citi will, ultimately, be able to save close to $110m annually through reduced maintenance costs as well as more rapid development times. Steve Randich talks about the ambitious overhaul of Citi’s banking IT systems, across 67 countries, which took seven years.

The CIO of investment banking technology within Deutsche’s Corporate and Investment Bank remains unmoved by the summer’s crisis. Alan Duerden reports.

The CEO of the Depository Trust & Clearing Corporation talks to Alan Duerden on playing the volume and innovation game.

The CEO of CLS Bank International details the technological challenges of keeping pace with the fast-changing dynamics of FX settlement. Alan Duerden reports.

The chief information officer of the London Stock Exchange discusses its new core trading system, TradElect, with Alan Duerden.