If you've scared your customers sufficiently about the dangers of hoax calls don't be surprised if they are not delighted to hear from the sales team, writes Brian Caplen.

AI has still to make its presence felt in Africa's banking sector, but brings with it opportunities to bank the unbanked and engage with the continent's youthful population. However, as Kit Gillet reports, Africa's unique needs mean achieving these goals is not straightforward.

Appetite and expectations for faster payments continue to build among consumer and corporate clients. Yet delivering the service – especially across borders – remains a challenge, writes Christof Hofmann of Deutsche Bank.

The Maldives finance minister discusses the new government's priorities, its relationships with its neighbours and China, and investing in the ‘blue economy’.

As a continent, Africa is enjoying improving economic health but strong regional leadership is crucial to attract the long-term financing needed to sustain this growth. 

Both challenger and traditional banks are looking to leverage cloud-based core banking systems to foster new business models, reduce operating costs and deliver better customer experience. Joy Macknight reports.

Morgan Stanley is no lightweight when it comes to tech, but moving at the speed of a start-up takes agility and a new way of working, the bank’s head of transformation tells The Banker.

A quintet of big banks dominate South Africa's banking scene, but this could change as the arrival of several low-cost digital banks triggers competition. 

Société Générale recently announced a restructuring plan. Chairman Lorenzo Bini Smaghi discusses this and other matters affecting the bank.

India’s GDP has been slipping. The Banker reports on the reforms being initiated to give the country’s banking sector an overdue boost.