BNP Paribas has launched a series of online, mobile and social media to cater for increasingly tech-savvy consumers. The bank’s head of e-banking explains how its new digital focus has strengthened BNP’s relationship with its customers.
Latest articles from Digital journeys
Transaction banking enters a new phase
May 1, 2012The transaction banking landscape is undergoing a period of significant change, leaving bankers with the task of navigating competitive and regulatory pressures while staying focused on innovation and operating efficiency. At a recent round table hosted by The Banker, a panel of industry experts discussed these issues and how they are often intertwined. The event, part of an ongoing series, was sponsored by Royal Bank of Scotland, but independently written and edited.
Recovery eludes Romania’s banks
May 1, 2012With private sector credit growth negligible and non-performing loans still high, foreign-owned banks may need to rethink their strategies in Romania.
Saudi Arabia's banks look to build on boom
May 1, 2012With significant potential for growth in the country's real estate, retail and capital markets, Saudi Arabia's banks, which are already highly liquid and rapidly increasing their profitability, are making bold projections for their future successes.
Shaping tomorrow: why innovation means breaking the rules
May 1, 2012Innovation starts by redefining the competitive battleground, as has been demonstrated so impressively by Apple. But are banks up to the challenge?
Portugal's slow recovery continues
May 1, 2012Unlike their counterparts in Ireland and Spain, banks in Portugal are the victims rather than the perpetrators of the country's debt crisis. This should put them in a good position to recover, but limited access to funding and increasing capital ratio requirements are forcing them to change their previously profitable business models.
Turkey offers domestic banks room to grow
May 1, 2012A tech-savvy, young population and a fast-growing economy are resulting in rapid branch expansion by Turkey’s domestic branches.
Federal Bank of India targets unbanked with safe, fast and easy payments
May 1, 2012A Surendran, a general manager and head of international banking with Federal Bank of India, tells The Banker about the bank's innovative payments strategy designed to improve access to banking channels and boost the provision of electronic transactions.
Data service redesign extends Bloomberg's dominance
April 2, 2012Bloomberg’s co-founder, vice-chairman and head of financial products and services talks about the recently launched redesign of the financial data and information provider's iconic terminals.
Delivering value in a changing environment
April 2, 2012John Ball, global head of sales, cash management financial institutions, and Marcus Sehr, global head of financial institutions product, cash management financial institutions, at Deutsche Bank, discuss how transaction banks can differentiate themselves in a changing global environment.