Digital business models, such as fintechs, e-commerce platforms and online marketplaces, became the cornerstone of the economy out of sheer necessity in 2020. Within the space of a few weeks, major cities around the world went into lockdown at the beginning of the year. Social interactions, work and business transactions migrated online en masse.
The pandemic has highlighted the importance of video conferences and mobile apps to stay connected with colleagues, family and friends. Companies that had embraced digital technologies were better prepared to cope with the disruptions. More importantly, Covid-19 accelerated the digital transformation in key sectors — and highlighted the need to do so in an environmentally friendly and sustainable way.
