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TechvisionOctober 26 2015

US Bank chief innovation officer looks to plug into the community

How can banks better serve their customers? Go ‘hyper-local’ and deliver actionable information at a community level, US Bank chief innovation officer Dominic Venturo tells Joy Macknight.
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US Bank’s innovation team is focused on where evolving market and consumer/business behavioural trends intersect with technology, according to executive vice-president and chief innovation officer Dominic Venturo.

“Innovation is about how to continually improve what we do and also how to stay ahead of the curve in delivering the right things at the right time,” he says. “Our goal is to allow our customers, whether consumers or businesses, to work with us how, when and where they want to.” 

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Joy Macknight is the editor of The Banker. She joined the publication in 2015 as transaction banking and technology editor. Previously, she was features editor at Profit & Loss, editorial director at Treasury Today and editor at gtnews. She also worked as a staff writer on Banking Technology and IBM Computer Today, as well as a freelancer on Computer Weekly. She has a BSc from the University of Victoria, Canada.
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