I recently posted a joke that made me realise something. The joke was that we had not ordered anything online the day before, so our usual delivery guy called by to check if we were OK. The realisation is that we really have pivoted from a world of stores and streets to one that is decentralised, digital and delivering to the home.
This theme of democratisation and decentralisation applies to retail and work just as much as it does to banking, commerce and government. During last year’s lockdowns, we all moved to work-from-home, order-from-home, entertain-at-home and deliver-to-home. This, in turn, is reconstructing our society from physical to digital.