Aite Group reports on US banks’ small business strategies while the Microfinance Information Exchange unveils benchmarks.

Web-based social networking is coming to banking, and marketeers must learn to talk to exploit it, writes Marian Salzman.

The chief information officer of the London Stock Exchange discusses its new core trading system, TradElect, with Alan Duerden.

Chief information officers complain that no one else in the business, least of all CEOs, realises that information is a core risk for a bank and must be managed. The best way is with the co-operation of the chief risk officer, says Chris Skinner.

News providers now have products that allow algorithms to track specific news events and interpret them. Alan Duerden assesses the virtues of these ‘tagged’ news feeds and investigates their benefits for traders.

Over-the-counter derivatives, specifically credit derivatives, have exploded on to the trading scene in recent years. In a technologically rich, standardised environment, the processing of OTC products still has a way to go. Alan Duerden reports.

SEB Group rolled out an enterprise-wide operational risk management system last year. Bob Giffords takes stock of how it has helped the banking group achieve its customer satisfaction aims.

Wendy Atkins reports on how payment card providers are preparing for the 2008 Beijing Olympics by ensuring that visitors can pay easily for all their needs.

The common standard designed to limit the threat of security breaches in the card industry has met with a slow response. Some say that more details need ironing out. Stephen Timewell reports.

The US and European stock exchanges have long dealt with competition from alternative trading systems, but with the challenge from Project Turquoise, is this trend likely to go global? Frances Maguire reports.