The tiny but intriguing radio frequency identification chip is already being used for contactless payments and could eventually be part of the euro note. But it also lends itself to applications for improving client services. Chris Skinner explains.

US consumer banks with less than $20bn in assets dedicate 49% of their IT spending on core banking systems to traditional deposit systems. These are mostly legacy application systems that include basic functions like teller support, statements and funds transfer. Larger banks have been directing most of their technology investments to specialised consumer finance products, like cards, loans and mortgages.

Packaged solutions are making headway as the best approach to replacing legacy core-banking infrastructure, but organisations should look to current trends when planning their system migrations. By Peter Middleton, VP financial services, Oracle EMEA, and Andre Loustau, CTO, Temenos

The introduction of a shared service centre can lead to a more efficient, flexible infrastructure but requires significant management commitment. By Andreas Andreades, CEO, Temenos

A single version of the truth enables a timely, accurate view of the organisation and its customers that can be used to make better strategic decisions, says Juan Rada, senior vice-president, Industries, Oracle EMEA.

The banking industry worldwide appears to be nearing a time when core systems will be replaced. But, says Christine Barry, the methods used may be very different.

Parveen Bansal looks at the process of replacing core business systems, which is essential if the industry is to move forward.

Asia Pacific’s geographical diversity makes the idea of a regional approach to custody seem far-fetched. But, as Francis Maguire reports, if the Japanese market can be cracked, then a regional solution may be possible.