Banks concentrating all of their energy on their digital offerings risk forgetting the most important component of the bank of the future: the customer.
Latest articles from Fintech
How prepared are the financial markets for a cyber attack?
January 2, 2014The threat of cyber attacks grows ever greater, as hackers become more and more sophisticated and an increasing level of data is handled electronically. So what are financial institutions, exchanges and governments doing to combat this threat?
Big data helps tackle big regulation
January 2, 2014Regulatory demand for greater insight into banks has pushed financial institutions to seek out scalable and low-cost data processing.
New consumers: innovating at the base of the pyramid
January 2, 2014Addressing the economic needs of the billions of individuals at the base of the global pyramid has long been seen as one of the great opportunities left for financial institutions. However, this section of society is now beginning to come up with its own solutions – thanks to a spate of 'reverse innovation' – leaving the large developing world lenders superfluous to its needs.
Electronic solutions to your anti-money laundering responsibilities
December 2, 2013With technology making data processing 1000 times faster, banks could find the cost burden of anti-money laundering rules a whole lot lighter. Alternative data storage platforms are starting to make current systems look cumbersome and slow, not to mention uneconomical.
LME IT chief warms to HKEx task
December 2, 2013Chief technology officer Robin Paine is insourcing the London Metal Exchange’s IT function to fit its future as part of Hong Kong Exchanges and Clearing. He tells The Banker how the complex transformation is taking place.
Commoditising complex products the SG CIB way
November 1, 2013Anthony Woolley, the UK chief information officer at Société Générale Corporate & Investment Banking, sees technology making the markets safer but is keen to foster an environment in which innovation in IT solutions thrives.
Turkey stays ahead of the mobile game
October 1, 2013Turkey's banks are acquiring a global reputation for innovative products, particularly those that connect them with the country's youthful population through social media. As Duygu Tavan discovers, this is increasingly being done through smartphones.
Commerzbank: developing for the digital age
October 1, 2013Following its acquisition of Dresdner Bank in 2008, Germany’s Commerzbank is now turning its focus back to developing products and services, its chief information officer tells The Banker.
The dangers of a shadow payments market
September 24, 2013The increase in unregulated and unmonitored mobile and internet payments brings with it serious risk.