Winner: Barclays
It seems a logical way to improve customer service: identify them by their voice, instead of putting them through several identification processes. Yet, voice biometrics is not widely deployed in the banking industry yet.
Winner: Barclays
It seems a logical way to improve customer service: identify them by their voice, instead of putting them through several identification processes. Yet, voice biometrics is not widely deployed in the banking industry yet.
The era of digitalisation is well and truly here. Banks have been investing heavily in digital innovation for several years, to the point where digitalisation is no longer a differentiator. The devil is in the detail and the key is doing things a little differently, being a little more disruptive. At UniCredit Global Transaction Banking, we provide a comprehensive digital offering, built from the ground up for – and with – our clients, from SMEs to multinationals, to meet their Trade Finance, Cash Management and Working Capital needs. It’s an approach we've doubled down on since the pandemic accelerated the urgent need for effective digitalisation.