1 In the current economic environment, globalisation is an imperative – global customers, global resources and global investors are a business reality. Corporates have to increasingly deal with greater uncertainty, and scale and financial strength are critical in addition to excellent execution of services. There has also been a renewed focus on corporate governance
Our strategic response is to optimise costs and maximise necessary investments. All outflows – revenue or capital – go through two filters: Does it add value to customers? And does it create value for stakeholders? We intend to continue our pioneering status on transparency and corporate governance. We will also focus on converting profits to cash – over 80% of our net income is converted into cash flows and we continue to push the bar higher every year.
