Turkey’s Vakifbank, the second largest state-owned lender in the country, is ramping up its innovation resources. Leading the transformation is CIO Ali Engin Eroglu. When Mr Eroglu joined the bank two years ago, the bank was in the process of developing a five-year strategic transformation and growth plan.
According to Mr Eroglu, Vakifbank's growth plan is “very aggressive” and one of the most important parts is the transformation of the bank's IT infrastructure and applications. “We created a vision for IT that drives a customer-centric organisation and we have defined a five-year IT strategy to support this vision,” he says.