The world now takes mobile phones for granted and has moved a long way beyond just using them for talking to friends or sending text messages. The ubiquity and connectivity that mobile technology brings is transforming the way in which people across the world experience and access all kinds of financial services.
For years, discussions in the banking industry have focused on what is possible and how mobile has the potential to change the way that people interact with money. But those changes are already happening. “Will mobile change the world,” asks Ed McLaughlin, chief emerging payments officer at MasterCard. “It already has.”