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Country reportsJuly 1 2014

Moving closer: why lenders are looking to cement client relationships

Wolfgang Wagner, the global head of cash management financial institutions, sales, at Deutsche Bank talks about the latest developments in transaction banking, evolving correspondent banking models and the growing importance of client-centric relationships.
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Q: Since the financial crisis there has been talk of transaction banking enjoying something of a renaissance. Is that the case or has this been overplayed?

A: It is true to a certain extent – immediately after the financial crisis this area was seen as a ‘stable’ source of income for banks. Statistics reinforce this view; transaction banking continues to outperform most investment banking lines of business (in terms of revenue growth) in the post-financial crisis period. This type of business does have certain advantages – it offers low capital absorption and fairly constant financials, and it creates liquidity and funding. Yet despite being relatively low capital- or risk-weighted asset-intensive, it requires considerable technological investment, reinforcing the need for scale. There are also a number of ‘uncontrollables’ that are placing an increasing amount of pressure on the business.

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