Marco Abele, a digital transformation expert at Credit Suisse, argues that culture – not technology – is the main success factor when re-engineering a bank for the future. He describes to Joy Macknight how the bank architected a culture shift in its private banking business.
As chief innovation officer at DBS, Neal Cross’s unconventional approach to bank modernisation has attracted attention from across the globe. He speaks to Joy Macknight about how the bank is opening its doors to the top technology talent in Singapore.