A Surendran, a general manager and head of international banking with Federal Bank of India, tells The Banker about the bank's innovative payments strategy designed to improve access to banking channels and boost the provision of electronic transactions.
Latest articles from India
Five principles of financial regulation for the post-crisis world
As regulators the world over attempt to come up with rules to prevent a repeat of the global financial crisis, the Reserve Bank of India has adhered to five basic principles of financial regulation that all central banks would do well to follow.
Indian bond markets take slow road to maturity
India's vast infrastructure needs should make a larger bond market in the country indispensable. However, there are many regulatory obstacles to overcome.
Mobile banking offers glimpse of India's future
In a country where the number of landline phone owners and PC users is relatively low, and mobile phone ownership almost universal, mobile banking offers healthy opportunities to expand financial inclusion in India.
CIO of India's HDFC Bank on the benefits of its new ATM network
India's HDFC Bank recently upgraded its ATM network. The bank's chief information officer, Anil Jaggia explains how it has increased transaction speeds, boosted sales and implemented SMS-based anti-fraud measures.
India keeps limits on foreign banks
Eager to take advantage of India's economic strength and increase their presence in the region, foreign banks are coming up against strict branch-licensing laws as India seeks to protect its banking sector from the vagaries of the global market. Writer Rekha Mehon
Slow progress
Indian banks are demonstrating a return to good health and new players are set to enter the market. But overbanked urban areas and a seeming reluctance to enter a period of consolidation continues to hamper the industry's development. Writer Rekha Menon
India's decade of Tech revolution
In response to pressure from the Reserve Bank of India, Indian banks have made huge investments in modernising their IT infrastructure during the past 10 years. But there is still much work to be done, particularly around customer relationship management, payments and financial inclusion. Writer Rekha Menon
India's mobile lifeline
Technology, in the guise of mobile and smart-card banking, is bringing the remote sectors of India's population within reach of the country's banks. Writer Rekha Mehon
Bank of Baroda's chance to shine
Formerly constricted by its traditional public sector mould, India's Bank of Baroda has reinvented itself with a branding overhaul and a forward-thinking realignment of its business model. Writer Brian Caplen
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