With more than 10 million customers today – up from 100,000 five years ago – and one of the fastest-growing retail businesses in the country, ICICI Bank has India's public sector banks and foreign banks such as Citigroup and HSBC panting to keep up.
In April 2001, Ms Kochhar became executive director in charge of retail banking, a key driver for the bank’s future growth. Seasoned industry watchers say she is being groomed to become chief executive when CEO and managing director K V Kamath steps down.