David Hodgkinson, group chief operating officer at HSBC, talks about the credit crisis, and how the banking industry is likely to change going forward.
This autumn’s shocking crash in the markets and failure of major banks has made pariahs of traders around the world. What does the future hold? By Michelle Price.
Industrialist and Infosys chairman N R Narayana Murthy talks about the challenges that confront the Indian IT services sector, and the economy in general.
Still in its infancy, the super-low margin business of microinsurance faces major technological and operational challenges. But one innovator is leading the way. Writer Michelle Price.
The European commissioner for the internal market has been at the forefront of the Sepa initiative since taking up office in 2004. Here, he answers the market’s criticisms of the project and discusses how it has been handled at European level.
Political intrigue and a lack of leadership might yet kill the European Commission’s vision of a Single Euro Payments Area. Writer Michelle Price.
Lázaro Campos, Swift’s CEO of 18 months, discusses the institution’s critics and competitors, and why Swift will always upset someone.
The implementation of MiFID has served to reduce transparency across the European market, causing confusion and uncertainty, writes Michelle Price.
The banking industry has suffered a number of huge data breaches. Michelle Price finds out where the weak points are.
Ignace Combes, deputy CEO of Euroclear, is tasked with steering the group through its mission to cut the costs of settling cross-border securities transactions in Europe. He talks to Michelle Price.
Indices fuel the global investment industry, providing a critical measure of market activity and investment performance. But do we really understand how they are created, or indeed whether they should be trusted? By Michelle Price.
The founder of Egg and First Direct has built two businesses around the philosophy of improving the retail banking customer experience. He tells Michelle Price how he intends to continue to change the face of the web.
The European trading venue landscape has experienced a period of unprecedented activity.
Michelle Price, technology editor of The Banker, outlines the new forces and trends shaping the Technology Awards.
IT operations are energy-hungry and eco-unfriendly, making trading operations – banks’ most IT-intensive functions – increasingly unsustainable. But some improvements are being made. Michelle Price reports.
Peter Josse, global head of IT service delivery and infrastructure at ABN AMRO, talks exclusively to Michelle Price regarding the process of dismantling ABN AMRO and its many challenges.
The impetus to better understand customers and their personal needs will force banks to rethink their approach to channel management, says Michelle Price.
The amount of data that financial institutions need to store is constantly increasing, with knock-on effects on data centre capacity, energy use and running costs. Michelle Price reports.
The head of MasterCard Worldwide’s chip centre of excellence talks to Michelle Price about how the company is attempting to combat global online card fraud through its two-factor authentication model.
The credit crunch has exposed flaws in the way that hedge funds transact with their prime brokers. Michelle Price reports on how the relationship will change going forward.