An important factor in ending the strike appears to be the explosion of business conducted via automatic teller machines (ATMs) in the country of 175 million people.
The country’s banking system has become among the most automated in the world. One of the reasons the banking strike lacked bite is that, despite half of the workforce walking out, the stoppage had little impact. The country’s banking system is now so automated that less that 10% of transactions involve face-to-face contact between customer and employee.
