Edward Achtner leads HSBC’s Office of Applied Artificial Intelligence. Late last year, he sat down to discuss ChatGPT and the future that generative AI and large language models (LLMs) may have in financial services.
A: I agree with both points. Perhaps unsurprisingly, AI has been with us for decades, clearly. But it is only up until really the last year, in fact [when ChatGPT was launched on November 30, 2022], that [there is] accessibility for everyone around the world. It’s simply because it’s made a transition from the domain of data scientists and machine learning specialists, into the forefront — it’s literally at your fingertips.