Italian bank’s innovation strategy aims to improve processes and the client experience, says Paola Papanicolaou.

Banks are facing a revolutionary undertow that is dragging them towards a decentralised financial future.

Europe saw the largest quarter-on-quarter spike in fintech funding, with growth of more than 180%.

Amid the hype around cryptocurrencies, Marjan Delatinne outlines why the central bank digital currency and market infrastructure space holds promise.

While the internet has the potential to include everyone in the world, fintech can improve access to finance.

The CEO of Backbase, an engagement banking platform provider, on removing friction from the customer journey and surfacing the right customer data to empower staff in the digital sales cycle. 

Retail customers have adopted digital banking services en masse during the Covid-19 pandemic, as high street branches remained closed and cash transactions have plummeted. Many banks are re-thinking their digital strategy as a result.

With more customers switching to digital banking services during Covid-19, how can banks improve their onboarding processes and deliver seamless customer journeys? Five experts discuss best practices to improve retail banking digital sales.

The Wirecard scandal highlights issues with embedded finance that regulators need to address.

CEO Dina Sam’an on the rise in confidence in cryptoassets as a store of value.