In the video series, we discuss how a modern technology platform can help power a bank’s transformation journey, deliver a truly personalisation experience and provide the foundations for new business models.

The Banker Masterclass is sponsored by Infosys Finacle but independently edited.

Digital transformation holds the promise of better customer experience, a lower cost to serve and new value creation. A great reimagining of banking is happening to help improve the financial lives of customers.


    In discussion:

    Enriching technology The technologies being deployed by banks to improve the client experience and how a modern technology platform will help digitally transform a bank. 

    Purposeful engagement – How banks can best deliver a personalised experience and enrich the financial lives of their customers using a modern technology stack.

    Continuous innovation – How banks can create new value and be more competitive, as well as develop future-ready digital business models.

    Digital transformation – How banks should best prepare for evolving market dynamics and what the bank of the future will look like.

    In conversation with:

    • Joy Macknight, editor, The Banker
    • Sanat Rao, CEO, Infosys Finacle


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