Victoriabank
Victoriabank’s success in Moldova was built on diversifying the bank’s range of lending products in 2005 through the implementation of new mortgage loans and unsecured consumer products, which led to a 30% increase in net profits and an improvement in RoE to 27.8% from 24.5% the previous year.
The launch of the retail lending programme, the dotBank system (the remote service system to retail customers) and improvement in the main data processing centres led not only to improved performance, but also support for further restructuring and optimisation of the bank’s business processes. The bank received funding support from a number of multilateral institutions, including the European Bank for Reconstruction and Development, the International Fund for Agricultural Development, the World Bank and the International Development Association. In 2005, it focused on developing the bank card sector with the help of Visa International.
