The death knell for physical branches has been tolled before. But the global pandemic has fast-tracked the closure of banks’ brick-and-mortar operations.
Latest articles from Joy Macknight
free
to read
to read
Citi’s strategy still evolving under new CEO
July 6, 2021Does a bank have to be everything to everyone everywhere? Citi’s CEO Jane Fraser thinks not.
free
to read
to read
A different kind of crisis
June 28, 2021The Banker’s Top 1000 World Banks ranking for 2021 shows a resilient industry that is better capitalised than before the global pandemic struck.
free
to read
to read
free
to read
to read
free
to read
to read
free
to read
to read
JPM and Nutmeg: a digital union made to last?
June 22, 2021JPMorgan is acquiring online investment manager, Nutmeg, to augment its new digital bank for UK consumers, expected to launch this year.
United National regains its ROA crown
June 17, 2021US community bank United National has improved its return on assets ratio to top the league table for this profitability metric.
free
to read
to read
Custodians on the cusp of crypto acceptance
June 15, 2021State Street is the latest in the line of large global custodian banks signalling their foray into the cryptocurrency world.
Intesa Sanpaolo recycles innovation
June 10, 2021Italian bank’s innovation strategy aims to improve processes and the client experience, says Paola Papanicolaou.