Both challenger and traditional banks are looking to leverage cloud-based core banking systems to foster new business models, reduce operating costs and deliver better customer experience. Joy Macknight reports.

Digital is not strategy only, it is strategy and a delivery vehicle, BNY Mellon’s head of digital tells Joy Macknight. 

British SMEs have often been neglected by banks, but this is changing as digital challengers give the sector attention. 

Petra Hielkema, director of payments and market infrastructures at the Dutch central bank, talks to Joy Macknight about experimenting with blockchain, supporting fintechs and raising consumer awareness around the Payment Services Directive 2.

Invisible payments are transforming the physical point of sale into a zero-effort, frictionless affair. The Banker explores why banks should have a strategy for this concept. 

Orange Bank’s deputy chief executive officer talks to The Banker about 5G’s potential impact on the banking industry.

Widespread use of artificial intelligence in financial services has encouraged debate around the ethical use of this cutting-edge technology built on vast data sets. Joy Macknight explores the issues, as well as initiatives to establish guidelines.

The enterprise transformation director at Lloyds Banking Group explains to Joy Macknight how building a diverse and flexible IT architecture will serve the UK bank well in the future.