When Celine Le Cotonnec joined OCBC’s private banking arm, Bank of Singapore, early last year in the newly created role of chief data and innovation officer, her main objectives were to strengthen the three pillars of the bank’s data strategy: platform, people and governance.
“The first stage for a new chief data officer in any organisation is to understand the data use cases and users’ pain points. Once these are identified, you can start discussing the technology platform, the skills needed within the organisation and the enforcement of data governance, and so on,” she says.
