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Analysis & opinionApril 24 2023

CaixaBank’s carefully laid plans for success

CEO Gonzalo Gortázar talks to The Banker about lessons from CaixaBank’s regional expansion, its recent integration with Bankia, and how it plans to support clients through a potential downturn.
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CaixaBank’s carefully laid plans for success

Q: CaixaBank reported robust results at the end of 2022, including a net profit of more than $3bn. What were the highlights in terms of its performance?

A: What’s most striking is the fact that the results were achieved while integrating two very large franchises: CaixaBank and Bankia. Our income grew by 5.5%, while our costs reduced by the same percentage. This is the outcome of the synergies that we achieved in the integration and, as a consequence, our operating result increased by 20%. Plus, we gained market share in several areas of the business.

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