Visa Europe's chief information officer recently oversaw the final migration of clients to a new inter-bank processing platform that has been almost a decade in the making. He describes how the new datacentre will offer great value to both the company and its customers. Writer John Beck
When Swedish financial services giant Skandia implemented a new online business model, the group's CIO was left juggling an outsourcing contract designed with very different requirements in mind, while the IT department took on an increasingly important role in the firm's future. Writer John Beck
Turkiye Garanti Bankasi's general manager for technology, Halil Husnu Erel, was instrumental in overseeing the bank's launch of the world's first online-only Western Union transfers system and is now driving the development of a contactless 'e-purse' card, which looks set to reaffirm Garanti's status as a leader in retail banking innovation.
The IMF's information technology team has had a busy past two years as the fund has taken on an increased workload as a result of the global recession, leading the team's head, Jean Salvati, to implement a new software system to cope with the extra demand. Writer Michelle Price
As Taishin Financial Holdings' chief information officer, B R Ho has led the bank through its migration to service-orientated architecture, a move which has enabled the company to build a far more comprehensive knowledge of its customers. Writer Michelle PriceB R Ho, senior vice-president and CIO of Taishin Financial Holdings
Pressure to cut IT costs and improve efficiency will result in yet another push towards outsourcing and offshoring. Michelle Price speaks with Daniel Marovitz, head of product management and chief operating officer, technology and MIS, global corporate finance, Deutsche Bank, about the bank’s outsourcing strategy.