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ISO 20022 migration: not just an IT project

The decision by major central banks and Swift to migrate to ISO 20022 is an opportunity for banks to improve operational efficiency and reassess existing business models, says Christian Westerhaus, head of cash products at Deutsche Bank, but it will require senior-level commitment and the allocation of appropriate budgets.
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Over the next five years, the world’s primary payment market infrastructures, including major central banks and Swift, which sits at the core of the financial ecosystem, will undergo significant transformational change in response to demands for increased automation and cost efficiencies, enhanced market integration and real-time services. Underpinning each of these modernisation programmes is the migration to ISO 20022.

It is a watershed moment. Not only does it lay the foundations for vastly improved payment processing efficiency and interoperability, its benefits are numerous from a customer experience and compliance perspective. The journey to ISO 20022 therefore has far-reaching implications for all banks; this is not simply another IT project.

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