With its own digital labs and an accelerator programme for financial technology start-ups, Wells Fargo is one bank that can boast it is keeping pace with technology trendsetters such as Google and Apple. Jane Cooper looks at how the bank is integrating new technologies to provide a seamless customer service experience.
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Transferring money across borders through traditional correspondent banking networks can be time consuming and expensive for both business and consumers. Chris Larsen, CEO of Ripple Labs, believes he has the solution in Ripple, his open-source payment and currency exchange system, which can integrate with banks’ existing networks.
Technology may deliver better returns than regulatory incentives in the drive to stimulate lending to small and medium-sized enterprises.
Pakistan's microfinance industry has slowly been gaining traction in recent years, and is in for a huge boost when new biometric identification methods are brought into the mainstream – primarily to help combat terrorism – which will allow banks to verify new customers remotely.
New players, new technology and new processes are changing the face of the financial services industry. Udayan Goyal, founder of Anthemis Group, is investing in the agents of this change – new service providers that are looking to take some of the value chain away from the banks.
With Apple now using near-field-communication technology in its devices, will tap-and-go payments take off among consumers?
Jane Cooper, The Banker’s technology and transaction banking editor, talks to Helen Mason, head of bank partnerships, and Nick Blake, head of sales, at RBS’s global transaction services division, and asks them what they are expecting from their first visit to Sibos as part of the new RBS team.
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