“It must be a key deliverable to stay ahead of electronic delivery; not developing technology that others have already, but thinking ahead to the next cycle of FX offerings,” says Roger Haws, global head of spot FX trading at Royal Bank of Scotland.
Other technology-related improvements, such as straight-through processing (STP), were highlighted by 16% of those questioned. “A reliable STP product for voice-brokered deals [would improve my business],” says Spencer King, director and FX manager at French investment bank, Calyon.