Share the article
twitter-iconcopy-link-iconprint-icon
share-icon

3. What developments or products would most improve your business?

While e-commerce and web-based products may be demanding in terms of investment, they are also cited by 28% of respondents as top of the list of developments that will drive improvements to the quality of the business or directly to the bottom line.
Share the article
twitter-iconcopy-link-iconprint-icon
share-icon

“It must be a key deliverable to stay ahead of electronic delivery; not developing technology that others have already, but thinking ahead to the next cycle of FX offerings,” says Roger Haws, global head of spot FX trading at Royal Bank of Scotland.

Other technology-related improvements, such as straight-through processing (STP), were highlighted by 16% of those questioned. “A reliable STP product for voice-brokered deals [would improve my business],” says Spencer King, director and FX manager at French investment bank, Calyon.

To continue reading, join our community and benefit from

  • In-depth coverage across key markets
  • Comments from financial leaders and policymakers worldwide
  • Regional/country bank rankings and awards
Activate your free trial