The future for core banking operations in European banking is at a pivotal point. As banks strive for digitisation, with the holy grail of ‘zero-based operations’ becoming the objective, core banking operations need to be at the forefront driving the agenda.
The core banking operations division truly understands the processes, and where and why exceptions are created. They are key to designing the technology-enabled journeys to ensure that they don’t only account for ‘happy path’ scenarios without exceptions, but an all-encompassing, end-to-end digital capability. For this to happen core banking operations colleagues and leaders need to increase their technology expertise and leaders need to be training their teams to be ready for the future.
This 10-question survey is to help understand where core banking operations are on that journey — the status of process, technology and people, against where you need to be and what you are doing about it.
Please participate in the survey now.
