Latest articles from Digital journeys

The Banker Innovation in Banking Technology Awards 2010

May 28, 2010

From revamping the humble ATM to eradicating time-consuming coin transactions, the banking world's technology teams have surpassed themselves over the past 12 months when it comes to problem solving and money saving. The Banker's Innovation in Banking Technology Awards celebrates those behind the industry's brightest ideas.

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Will a new business model reinvigorate the credit card industry?

May 28, 2010

Troubled since 2005, the UK credit card industry has been suffering a severe test of profitability. But credit card issuers are hoping to rejuvenate the industry by moving to a more convenience-focused, sustainable and transparent business model.

Reaching out to the financially excluded

May 28, 2010

Banks that ignore the huge numbers of people who remain outside the financial system may be missing an opportunity to improve their image and increase their profits. Silvia Pavoni reports.

Transforming the world of online payments

May 5, 2010

The CEO of Voice Commerce Group and founder of RBS's WorldPay, discusses the evolving world of online payments, and the transformation already brought about by the Payment Services Directive.

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Is the iphone the catalyst for a banking revolution?

May 5, 2010

The iPhone could potentially make major inroads into the underutilised world of mobile banking and consumer finance with its easy-to-use interface and ever-growing range of cheap, downloadable applications. However, obstacles remain. Writer Nicholas Pratt

Lean and liquid

May 5, 2010

The Russian consumer lending boom came to an abrupt end in late 2008, but convergence between consumer finance and traditional retail banking is providing the tools for sustainable growth. Writer Philip Alexander

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Eyes on the prize

May 5, 2010

Retail banking in South Africa has emerged relatively unscathed from the global recession. Bankers are now taking advantage of the upturn, the confidence generated by the forthcoming World Cup hosted in the country and the largely untapped potential presented by the under-banked and unbanked population. Writer Michael Imeson

Turning ideas into good banking business

March 31, 2010

Institutionalising a process by which good ideas and technology meet to create profit-generating products and services is the central task of Citi Global Transaction Service's innovation programme, led by the bank's chief innovation officer, Gary Greenwald.

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India's decade of Tech revolution

March 31, 2010

In response to pressure from the Reserve Bank of India, Indian banks have made huge investments in modernising their IT infrastructure during the past 10 years. But there is still much work to be done, particularly around customer relationship management, payments and financial inclusion. Writer Rekha Menon

Garanti Bankasi embraces retail innovation

March 3, 2010

Turkiye Garanti Bankasi's general manager for technology, Halil Husnu Erel, was instrumental in overseeing the bank's launch of the world's first online-only Western Union transfers system and is now driving the development of a contactless 'e-purse' card, which looks set to reaffirm Garanti's status as a leader in retail banking innovation.

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