Internet-based cash management systems are ubiquitous throughout North America, western Europe and some countries in eastern Europe and Asia. Even so, there are significant regional differences in adoption rates for advanced authentication technologies for these systems. The use of advanced technologies such as smart cards and biometrics is limited in corporate electronic banking in North America. In contrast, many global institutions offer smart cards as authentication devices to corporate customers.
TowerGroup research has found that more global institutions indicated that they are actively considering the use or expansion of technologies such as smart cards, voice recognition, and software and mobile-based tokens than their North American counterparts.
James R Eckenrode is vice-president of the banking and payments practice at TowerGroup. E-mail: jeckenrode@towergroup.com
