The opportunity to innovate has returned for JP Rangaswami. For the past three years, technologists in financial services have been taking stock, or as Mr Rangaswami puts it: “We went into the caves.”
In his “tech vision”, knowledge-enabled bankers are sharing information and collaborating on projects in a virtual world independent of the device, with the ability to recall any of their communications regardless of their format. Information technology (IT) has become information communications technology (ICT) and is removing the boundaries of geography, of silos and of interoperability for its users. You can be contacted anywhere at anytime. “The battle is for ease of transference and navigation,” says Mr Rangaswami.
