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FintechJune 9 2023

HSBC launches NLP service for investor clients

HSBC has launched AI Markets, a digital service that uses purpose-built natural language processing to support institutional investors. Liz Lumley reports.
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HSBC launches NLP service for investor clientsImage: Getty Images

HSBC’s AI Markets is a service that will “reimagine the way we extract data, the way we execute, and also the way we digitalise both internally and also externally for our clients,” says Allen Q. Li, managing director and head of FX options automated trading and e-risk at HSBC.

“We have achieved all these capabilities on one single platform under one portal, accessible by natural language processing [NLP],” he continues.

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Liz Lumley is deputy editor at The Banker. She is a global specialist commentator on global financial technology or “fintech”. She has spent 30 years working in the financial technology space, most recently as director at VC Innovations and architect of the Fintech Talents Festival, managing director at Startupbootcamp FinTech London and an editor at financial services and technology newswire, Finextra. She was named Journalist of the Year for Technology and Digital Finance at State Street’s UK Press Awards for 2022.
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