Latest articles from Brian Caplen

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Brian Caplen blog 2016

Branches are alive and kicking

January 30, 2018

Banks may be closing branches in developed countries, but in emerging markets they are opening new ones, writes Brian Caplen.

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Brian Caplen blog 2016

​Building a platform? Beware of the pitfalls

January 23, 2018

Some bank CEOs want to emulate Facebook and Amazon in building platform banking. But the tech giants have their own challenges, writes Brain Caplen.

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Brian Caplen blog 2016

Big is the only way in banking

January 16, 2018

For all the talk of boutiques and fintechs, the banking market is more unequal than ever and the future promises more of the same​, writes Brian Caplen.

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Brian Caplen blog 2016

How many Trumps work in your bank?

January 9, 2018

Senior management should be focused on the big strategic issues rather than fussing about the internal politics of the organisation, writes Brian Caplen.

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Brian Caplen blog 2016

​China’s Silk Road needs Western thread

January 2, 2018

Western banks and companies need to engage in China's world-changing Silk Road project or face being left on the sidelines, writes Brian Caplen.

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Brian Caplen blog 2016

Compliance is red, blue and green

December 19, 2017

For many banks, compliance and regulation take up greater mindshare than running the business. Regtech offers the chance to reset the balance, writes Brian Caplen.

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Brian Caplen blog 2016

Better service? First liberate your workers

December 12, 2017

CEO visions for a new banking model will fail if more pressure is put on employees. State Bank of India is taking a different approach, as Brian Caplen discovers.

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Brian Caplen blog 2016

​Zen and the art of Brexit wobbles

December 5, 2017

The Irish border issue shows how tortuous the Brexit process will be and how easily talks could​ collapse. Worried bankers should study a new report on what happens if there is no deal, writes Brian Caplen.

Rajnish Kumar teaser

SBI looks to find the perfect balance

December 1, 2017

Under new chairman Rajnish Kumar, State Bank of India hopes to adjust the work-life balance so staff are in shape to help bring down bank's cost-to-income ratio. Brian Caplen reports.

Puerto Rico teaser

What now for Puerto Rico?

December 1, 2017

Hurricane Maria devastated Puerto Rico, which was already suffering from high debt levels, creaking infrastructure and a dwindling workforce. Now there is a risk the US territory’s woes will become entrenched, and that the banks present on the islands will decide to cut their losses. Jane Monahan reports.

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