Banks may be closing branches in developed countries, but in emerging markets they are opening new ones, writes Brian Caplen.
Latest articles from Brian Caplen
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Building a platform? Beware of the pitfalls
January 23, 2018Some bank CEOs want to emulate Facebook and Amazon in building platform banking. But the tech giants have their own challenges, writes Brain Caplen.
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Big is the only way in banking
January 16, 2018For all the talk of boutiques and fintechs, the banking market is more unequal than ever and the future promises more of the same, writes Brian Caplen.
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How many Trumps work in your bank?
January 9, 2018Senior management should be focused on the big strategic issues rather than fussing about the internal politics of the organisation, writes Brian Caplen.
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China’s Silk Road needs Western thread
January 2, 2018Western banks and companies need to engage in China's world-changing Silk Road project or face being left on the sidelines, writes Brian Caplen.
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Compliance is red, blue and green
December 19, 2017For many banks, compliance and regulation take up greater mindshare than running the business. Regtech offers the chance to reset the balance, writes Brian Caplen.
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Better service? First liberate your workers
December 12, 2017CEO visions for a new banking model will fail if more pressure is put on employees. State Bank of India is taking a different approach, as Brian Caplen discovers.
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Zen and the art of Brexit wobbles
December 5, 2017The Irish border issue shows how tortuous the Brexit process will be and how easily talks could collapse. Worried bankers should study a new report on what happens if there is no deal, writes Brian Caplen.
SBI looks to find the perfect balance
December 1, 2017Under new chairman Rajnish Kumar, State Bank of India hopes to adjust the work-life balance so staff are in shape to help bring down bank's cost-to-income ratio. Brian Caplen reports.
What now for Puerto Rico?
December 1, 2017Hurricane Maria devastated Puerto Rico, which was already suffering from high debt levels, creaking infrastructure and a dwindling workforce. Now there is a risk the US territory’s woes will become entrenched, and that the banks present on the islands will decide to cut their losses. Jane Monahan reports.