The move to real-time payment systems is gaining momentum across the globe and raises the prospect of instant cross-border payments. New players are also helping to redefine the payments ecosystem, as Joy Macknight reports.

A surge of new entrants in the financial services arena has forced incumbent providers to react. After the initial apprehension has dissipated, how are transaction banks engaging with this disruptive influence? Joy Macknight reports.

In May, the UK’s Financial Conduct Authority opened the world’s first ‘safe space’ for testing new technology and business models. Christopher Woolard, director of strategy and competition at the FCA, tells Joy Macknight how it works.

The 2016 Top 1000 results are indicative of the challenging environment banks found themselves operating in during 2015. Even the Chinese banking industry’s meteoric growth shows signs of slowing down for the first time in a decade.

Bank of America Merrill Lynch’s head of strategy and innovation in global transaction services, Matthew Leavenworth, tells Joy Macknight why he believes that blockchain’s capacity to prompt an infrastructure overhaul could prove more important than the technology itself.

Benjami Puigdevall, managing director at CaixaBank Digital Business, talks to Joy Macknight about creating a truly digital banking experience through its imaginBank service aimed at tech-savvy millennials.

Banks are trumpeting their use of voice recognition technology in a way not seen before, using it to demonstrate their innovation credentials and customer centricity. Joy Macknight looks at the ways in which it is being utilised.

Joanne Hannaford, global co-head of enterprise platforms at Goldman Sachs and one of the most senior female software engineers in the banking industry, speaks to Joy Macknight about the investment bank’s transformation projects.